Person
Everything you need as a Vyete shopper: orders, payments, delivery, and your account.
Account
Change Your Password
How to update your password at id.vyete.com in Account Security settings.
Delete Your Account
How to permanently delete your Vyete account at id.vyete.com, including the 30-day grace period.
Your Settings on Vyete
How to manage your profile, shopping preferences, and privacy controls from the Settings page on vyete.com.
Privacy Controls
How to manage who can follow you, who can message you, and what activity is visible to others on vyete.com.
Update Your Email Address
How to change the email address on your Vyete account at id.vyete.com.
Auctions
How Auctions Work on Vyete
An overview of Vyete auctions — what they are, who runs them, how to browse them, and what each auction status means.
Placing and Managing Your Bids
How to place a manual bid or set a proxy bid, understand your bid status, and retract a bid on Vyete auctions.
Reserve Prices, Anti-Snipe, and Buy Now
What a reserve price is, how to read the reserve status during an auction, how anti-snipe extensions work, and when to use Buy Now.
Winning an Auction: Payment and Cascades
What happens when you win a Vyete auction — the payment window, payment deadline, and cascade offers if the winner forfeits.
Delivery
Disputes
Events
Feed
MyHub
Orders
Cancel an Order
How to cancel an order on vyete.com and what to expect after cancellation.
Report Missing Items
What to do if your order was delivered but one or more items are missing.
Return an Item
How to start a return for a delivered order within the 24-hour return window on vyete.com.
Track My Order
How to follow your order's progress from placement through to delivery on vyete.com.
Payments
Payment Failed
Common reasons why a payment might fail at checkout and how to retry successfully.
Payment Methods
The payment options available at checkout on vyete.com and how to use each one.
Request a Refund
How refunds work on vyete.com after a cancelled order or a problem with your delivery.