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Help Centre
  • Change Your Password
  • Delete Your Account
  • Your Settings on Vyete
  • Privacy Controls
  • Update Your Email Address
  • How Auctions Work on Vyete
  • Placing and Managing Your Bids
  • Reserve Prices, Anti-Snipe, and Buy Now
  • Winning an Auction: Payment and Cascades
  • Delivery Options and Live Tracking
  • Failed Delivery
  • Understanding Your Feed
  • Managing Delivery Addresses
  • Wishlist and Saved Items
  • Cancel an Order
  • Report Missing Items
  • Return an Item
  • Track My Order
  • Payment Failed
  • Payment Methods
  • Request a Refund
  • Brand Partnership Opportunities
  • Add Your First Product
  • Create Your Shop Profile
  • Get Your Shop Verified
  • Handle Order Cancellations
  • Manage Incoming Orders
  • Shop Payouts
  • Manage Your Inventory
  • Product Tags and Labels
  • Accept a Delivery Job
  • Complete a Delivery
  • Report a Failed Delivery
  • Understanding Your Earnings
  • Withdraw Your Earnings
  • Going Online to Receive Delivery Jobs
  • Courier Onboarding
  • Required Documents for Courier Verification
  • Audience Targeting and Advert Performance
  • Create a Campaign
  • Creating Adverts Within a Campaign
  • Manage Your Campaigns
  • Create a Brand Post
  • Manage Your Brand Content
  • Brand Verification
  • Set Up Your Brand

How can we help?

Guides, how-tos, and answers for every part of the Vyete platform.

Browse by user type

Person

Orders, payments, delivery, and your account

21 articles

Shop

Managing your shop, products, orders, and payouts

9 articles

Courier

Deliveries, earnings, and your courier account

8 articles

Brand

Brand setup, campaigns, content, and verification

8 articles

Technical

App issues, notifications, and troubleshooting

0 articles

Popular articles

Audience Targeting and Advert Performance
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Create a Campaign
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Creating Adverts Within a Campaign
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Manage Your Campaigns
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Create a Brand Post
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Help CentreShoppersShopsBrandsCouriers