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Help Centre
  • Change Your Password
  • Delete Your Account
  • Your Settings on Vyete
  • Privacy Controls
  • Update Your Email Address
  • How Auctions Work on Vyete
  • Placing and Managing Your Bids
  • Reserve Prices, Anti-Snipe, and Buy Now
  • Winning an Auction: Payment and Cascades
  • Delivery Options and Live Tracking
  • Failed Delivery
  • Raising a Dispute
  • Registering for and Cancelling Events
  • Discovering and Following Brands
  • Understanding Your Feed
  • Managing Delivery Addresses
  • Wishlist and Saved Items
  • Cancel an Order
  • Report Missing Items
  • Return an Item
  • Track My Order
  • Payment Failed
  • Payment Methods
  • Request a Refund
  • Voting on Polls
  • Booking a Service
  • Brand Partnership Opportunities
  • Managing Your Carrier Pool
  • Managing Disputes
  • Add Your First Product
  • Create Your Shop Profile
  • Get Your Shop Verified
  • Handle Order Cancellations
  • Manage Incoming Orders
  • Shop Payouts
  • Manage Your Inventory
  • Product Tags and Labels
  • Managing Your Shop Pool
  • Plans, Billing, and Coverage
  • Team Management
  • Accept a Delivery Job
  • Complete a Delivery
  • Report a Failed Delivery
  • Managing Delivery Requests
  • Understanding Your Earnings
  • Withdraw Your Earnings
  • Going Online to Receive Delivery Jobs
  • Courier Onboarding
  • Required Documents for Courier Verification
  • Viewing Your Fleet
  • Understanding Your Ratings
  • Creating and Managing Auctions
  • Audience Targeting and Advert Performance
  • Create a Campaign
  • Creating Adverts Within a Campaign
  • Manage Your Campaigns
  • Create a Brand Post
  • Manage Your Brand Content
  • Managing Disputes
  • Creating Events and Managing Bookings
  • Brand Verification
  • Set Up Your Brand

How can we help?

Guides, how-tos, and answers for every part of the Vyete platform.

Browse by user type

Person

Orders, payments, delivery, and your account

26 articles

Shop

Managing your shop, products, orders, and payouts

11 articles

Courier

Deliveries, earnings, and your courier account

14 articles

Brand

Brand setup, campaigns, content, and verification

11 articles

Technical

App issues, notifications, and troubleshooting

0 articles

Popular articles

Creating and Managing Auctions
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Audience Targeting and Advert Performance
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Create a Campaign
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Creating Adverts Within a Campaign
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Manage Your Campaigns
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Help CentreShoppersShopsBrandsCouriers