Courier

Managing Your Shop Pool

How to add shops to your carrier business's pool from the Owner Console.

Plans, Billing, and Coverage

How to set up rate plans, create invoices, and define your carrier business's coverage area.

Team Management

How to add drivers to your carrier team, either by provisioning them directly or inviting them to join.

Accept a Delivery Job

How delivery jobs appear on Vyete Ferry, what information is shown, and how to accept one before it expires.

Complete a Delivery

The full delivery status flow on Vyete Ferry from picking up at the shop to taking the proof-of-delivery photo.

Report a Failed Delivery

How to report a delivery you were unable to complete on Vyete Ferry, and what happens next.

Managing Delivery Requests

How to assign incoming delivery requests to your drivers, and how to create a manual request yourself.

Understanding Your Earnings

How courier earnings are calculated on Vyete Ferry, including base pay, distance bonuses, and peak hour rates.

Withdraw Your Earnings

How to add payout details and withdraw your courier earnings from Vyete Ferry to your bank or mobile money account.

Going Online to Receive Delivery Jobs

How to go online as a Vyete courier and start receiving delivery jobs on the Ferry app.

Courier Onboarding

How to register as a courier on Vyete Ferry and complete the 5-step onboarding process.

Required Documents for Courier Verification

Which documents you need to upload during courier onboarding on Vyete Ferry.

Viewing Your Fleet

How to see your fleet's agents and vehicles from the Manage section, if you run a carrier business rather than driving solo.

Understanding Your Ratings

How to view your own rating as a courier on Vyete, and what the breakdown and badges mean.