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  • Change Your Password
  • Delete Your Account
  • Your Settings on Vyete
  • Privacy Controls
  • Update Your Email Address
  • How Auctions Work on Vyete
  • Placing and Managing Your Bids
  • Reserve Prices, Anti-Snipe, and Buy Now
  • Winning an Auction: Payment and Cascades
  • Delivery Options and Live Tracking
  • Failed Delivery
  • Understanding Your Feed
  • Managing Delivery Addresses
  • Wishlist and Saved Items
  • Cancel an Order
  • Report Missing Items
  • Return an Item
  • Track My Order
  • Payment Failed
  • Payment Methods
  • Request a Refund
  • Brand Partnership Opportunities
  • Add Your First Product
  • Create Your Shop Profile
  • Get Your Shop Verified
  • Handle Order Cancellations
  • Manage Incoming Orders
  • Shop Payouts
  • Manage Your Inventory
  • Product Tags and Labels
  • Accept a Delivery Job
  • Complete a Delivery
  • Report a Failed Delivery
  • Understanding Your Earnings
  • Withdraw Your Earnings
  • Going Online to Receive Delivery Jobs
  • Courier Onboarding
  • Required Documents for Courier Verification
  • Audience Targeting and Advert Performance
  • Create a Campaign
  • Creating Adverts Within a Campaign
  • Manage Your Campaigns
  • Create a Brand Post
  • Manage Your Brand Content
  • Brand Verification
  • Set Up Your Brand
  1. Help
  2. Courier

Courier

Everything couriers need — onboarding, accepting jobs, completing deliveries, and earnings.

Deliveries

Accept a Delivery Job

How delivery jobs appear on Vyete Ferry, what information is shown, and how to accept one before it expires.

2 min

Complete a Delivery

The full delivery status flow on Vyete Ferry from picking up at the shop to taking the proof-of-delivery photo.

3 min

Report a Failed Delivery

How to report a delivery you were unable to complete on Vyete Ferry, and what happens next.

2 min

Earnings

Understanding Your Earnings

How courier earnings are calculated on Vyete Ferry, including base pay, distance bonuses, and peak hour rates.

2 min

Withdraw Your Earnings

How to add payout details and withdraw your courier earnings from Vyete Ferry to your bank or mobile money account.

2 min

Getting Started

Going Online to Receive Delivery Jobs

How to go online as a Vyete courier and start receiving delivery jobs on the Ferry app.

2 min

Courier Onboarding

How to register as a courier on Vyete Ferry and complete the 5-step onboarding process.

3 min

Required Documents for Courier Verification

Which documents you need to upload during courier onboarding on Vyete Ferry.

2 min
Help CentreShoppersShopsBrandsCouriers